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Stockton & District Citizens Advice & Information Service

Contact details

Stockton & District Citizens Advice & Information Service
32 Dovecot Street (Postal Address)
(Advice Office- Wellington Square Shopping Cenrte, Stockton Town Centre)
Stockton on Tees
TS18 1LN

Public phone: 01642 633877 / 0344 245 1295 (Advice Line)


Website URL:

General information

Service offered: Advice and information on a range of issues, including benefits and welfare rights, community care, consumer issues, employment and housing rights, legal issues, money and debt, immigration. Specialist help in community care, debt, welfare benefits and housing. Office open 9am-5p( 4.30p)m, Monday to Friday. Drop In sessions operate between 9am - 12.30pm Monday to Friday, booked appointments in the afternoon. A number of Saturday appointments are available

Target group: General public.

Area served: Stockton and surrounding areas.

How to contact: Drop-in - suspended during coronavirus lockdown (Location 24-26 Wellington Street (unit 22 Wellington Square), Stockton On Tees TS18 1RH), phone. Write or email to


Monday: 9.30am - 12.30pm drop-in

Tuesday: 9.30am - 12.30pm drop-in

Wednesday: 9.30am - 12.30pm drop-in

Thursday: 9.30am - 12.30pm drop-in

Friday: 9.30am - 12.30pm drop-in

Weekends: 9.00am-12.30pm Appointments only

Office Hours: Monday - Friday 9am - 5pm


Wheelchair access: Yes - full

Accessible toilets: Yes

Access notes: Access to BSL signers by prior arrangement. Home visits for people unable to attend the office. Drop In Location (24-26 Wellington Street (unit 22 Wellington Square), Stockton On Tees TS18 1RH) Wheelchair inaccessible - please contact for further details

Other information

Languages other than English: Hindi, Punjabi, Urdu, access to interpreters, Language Line and BSL.

Charity number: 1105391

Year established: 1993


Public transport: Town centre location.

Record last checked: 25 June 2020


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