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Stockton & District Citizens Advice & Information Service

Contact details

Stockton & District Citizens Advice & Information Service
Bath Lane
Stockton on Tees
TS18 2DS

Public phone: 01642 633877 / 0344 245 1295 (Advice Line)


Website URL:

General information

Service offered: Advice and information on a range of issues, including benefits and welfare rights, community care, consumer issues, employment and housing rights, legal issues, money and debt, immigration. Specialist help in community care, debt, employment, welfare benefits and housing. Office open 9am-5pm, Monday to Friday. Drop In sessions operate between 9am - 12.30pm Monday to Friday, booked appointments in the afternoon. A number of Saturday appointments are available and can be booked from 12.00pm onwards on a Wednesday for clients unable to attend weekday availability.

Target group: General public. Youth advice service.

Area served: Stockton and surrounding areas.

How to contact: Drop-in, phone. Write or email to


Monday: 9.30am - 12.30pm drop-in

Tuesday: 9.30am - 12.30pm drop-in

Wednesday: 9.30am - 12.30pm drop-in

Thursday: 9.30am - 12.30pm drop-in

Friday: 9.30am - 12.30pm drop-in

Weekends: 9.00am-12.30pm Appointments only

Office Hours: Monday - Friday 9am - 5pm


Wheelchair access: Yes - full

Accessible toilets: Yes

Access notes: Parking available. Ramped entrance to ground floor office. Access to BSL signers by prior arrangement. Home visits for people unable to attend the office.

Other information

Languages other than English: Hindi, Punjabi, Urdu, access to interpreters, Language Line and BSL.

Charity number: 518042

Year established: 1993


Public transport: Town centre location.

Record last checked: 10 August 2017


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