Caerphilly County Borough Council - Housing Allocations & Advice

Contact details

Caerphilly County Borough Council - Housing Allocations & Advice
Ty Gilfach House
William Street
CF81 8ND

Public phone: 01443 873552 / 873593


Website URL:

General information

Service offered: Assessment of entitlement to housing for people who are homeless or threatened with homelessness. Housing provided for people considered in priority need of housing. Temporary accommodation may be available while enquiries are made about eligibility. Also offer general housing advice and information for private and council tenants and homeless people. Out of hours emergencies phone 01443 875500.

Target group: General public, including people who are or may be priority homeless.

Area served: Caerphilly County Borough - Blackwood, Bargoed, Risca, Caerphilly.

How to contact: Phone, email or website.


Monday: 9am - 5pm

Tuesday: 9am - 5pm

Wednesday: 9am - 5pm

Thursday: 9.30am - 5pm

Friday: 9am - 4.30pm


Office Hours:


Wheelchair access: Yes - full

Accessible toilets: No

Access notes: Parking for disabled drivers. Level entrance. Loop system and BSL signers available with prior notice.

Other information

Languages other than English: Access to interpreters and BSL with prior notice.

Charity number:

Year established: 0


Public transport:

Record last checked: 29 February 2024


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