Conwy County Borough Council - Housing Solutions Team (HST)

Contact details

Conwy County Borough Council - Housing Solutions Team (HST)

Public phone: 0300 124 0050 / 0300 456 9545


Website URL:

General information

Service offered: Assessment of entitlement to housing for people who are homeless or threatened with homelessness. Housing provided for people considered in priority need of housing. Temporary accommodation may be available while enquiries are made about eligibility. General housing advice and information for private and council tenants and homeless people. Out of hours emergencies phone 0300 123 3079.

Target group: General public, including people who are or may be priority homeless

Area served: Conwy County Borough Council area - Colwyn Bay, Llandudno, Conwy and Abergele

How to contact: Phone (0300 124 0050 / 0300 456 9545) / Email, contact for an appointment.


Monday: 8:45am-5:15pm

Tuesday: 8:45am-5:15pm

Wednesday: 8:45am-5:15pm

Thursday: 8:45am-5:15pm

Friday: 8:45am-4:45pm

Weekends: Closed

Office Hours:


Wheelchair access: -

Accessible toilets: -

Access notes: 

Other information

Languages other than English: Welsh, access to interpreters, Language Line and BSL

Charity number:

Year established: 0


Public transport:

Record last checked: 06 February 2024

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