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Denbighshire County Council – Homeless Prevention Team

Contact details

Denbighshire County Council – Homeless Prevention Team
Russell House, Churton Road
LL18 3DP

Public phone: 01824 71 2936


Website URL:

General information

Service offered: Assessment of entitlement to housing for people who are homeless or threatened with homelessness. Provision of housing for people considered in priority need of housing. Temporary accommodation may be available while enquiries are made about eligibility. General housing advice and information for private and council tenants and homeless people. Out of hours emergencies phone 01745 351205

Target group: General public, including people who are or may be priority homeless.

Area served: Denbighshire County Council area - Llangollen, Ruthin, Denbigh, St Asaph, Rhyl, Prestatyn.

How to contact: Drop-in sessions in Rhyl on Monday to Friday


Monday: 10am-1pm (Drop In) / 9am - 5pm (Phone)

Tuesday: 10am-1pm (Drop In) / 9am - 5pm (Phone)

Wednesday: 10am-1pm (Drop In) / 9am - 5pm (Phone)

Thursday: 10am-1pm (Drop In) / 9am - 5pm (Phone)

Friday: 10am-1pm (Drop In) / 9am - 4.30pm (Phone)

Weekends: Out of hours phone, office closed

Office Hours: 9am-5pm Monday to Thursday 9am-4.30pm Friday


Wheelchair access: Yes - limited

Accessible toilets: No

Access notes: Parking for disabled drivers. Ground floor office.

Other information

Languages other than English: Welsh and access to interpreters.

Charity number: N/A - Homeless Prevention Team

Year established: 0

Staffing: 5 Homeless Prevention Officers

Public transport: Rhyl train station - 10 minutes walk.

Record last checked: 10 January 2019


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