Flintshire County Council - Housing Solutions Service

Contact details

Flintshire County Council - Housing Solutions Service
Connects County Offices
Chapel Street

Public phone: 01352 703777 / 01352 702121 (Out of hours emergencies)

Email: housingoptions@flintshire.gov.uk

Website URL: http://www.flintshire.gov.uk

General information

Service offered: To joint work with the customer to prevent homelessness from occurring and where it has not been possible to prevent homelessness, work together in order to resolve their homelessness issue by identifying suitable housing solutions, .e.g accessing private rented accommodation, provision of a non-cash deposit, affordable housing schemes

Target group: General public

Area served: Flintshire County Council area - Gronant, Mostyn, Greenfield, Holywell, Flint, Mold, Buckley, Caergwrle, Cymau, Pontybodkin, Connahs Quay, Shotton, Hawarden, Broughton, Saltney Ferry, Saltney and surrounding areas

How to contact: Drop-in at any Connects Office in Flintshire. Phone (01352 703777) or email, make an appointment.


Monday: 9am - 5pm

Tuesday: 9am - 5pm

Wednesday: 9am - 5pm

Thursday: 9am - 5pm

Friday: 9am - 5pm

Weekends: (Out of Hours service available in an emergency - 01352 702121 )

Office Hours:


Wheelchair access: Yes - full

Accessible toilets: No

Access notes: Parking for disabled drivers in car park next to offices. Level entrance. Lift. Ground floor interview room. Access to BSL signers. Home visits for people unable to attend office.

Other information

Languages other than English: Welsh, access to interpreters and BSL.

Charity number:

Year established: 0

Staffing: 8 housing solutions officers, 1 Team Leader, 1 Team Manager, Additional Triage and Connects Staff

Public transport: Flint train station - 5 minutes walk. Bus stop outside office.

Record last checked: 05 February 2024


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