Flintshire County Council - Housing Solutions Service
Connects County Offices
Public phone: 01352 703777 / 01344 786590 (Out of hours emergencies)
Website URL: http://www.flintshire.gov.uk
Service offered: To joint work with the customer to prevent homelessness from occurring and where it has not been possible to prevent homelessness, work together in order to resolve their homelessness issue by identifying suitable housing solutions, .e.g accessing private rented accommodation, provision of a non-cash deposit, affordable housing schemes
Target group: General public
Area served: Flintshire County Council area - Gronant, Mostyn, Greenfield, Holywell, Flint, Mold, Buckley, Caergwrle, Cymau, Pontybodkin, Connahs Quay, Shotton, Hawarden, Broughton, Saltney Ferry, Saltney and surrounding areas
How to contact: Drop-in at any Connects Office in Flintshire, phone (01352 703777) or make an appointment.
Monday: 9am - 5pm
Tuesday: 9am - 5pm
Wednesday: 9am - 5pm
Thursday: 9am - 5pm
Friday: 9am - 5pm
Weekends: (Out of Hours service available in an emergency -0300 123 3086 )
Office Hours: Connects Offices are closed at 4.30pm
Wheelchair access: Yes - full
Accessible toilets: No
Access notes: Parking for disabled drivers in car park next to offices. Level entrance. Lift. Ground floor interview room. Access to BSL signers. Home visits for people unable to attend office.
Languages other than English: Welsh, access to interpreters and BSL.
Year established: 0
Staffing: 8 housing solutions officers, 1 Team Leader, 1 Team Manager, Additional Triage and Connects Staff
Public transport: Flint train station - 5 minutes walk. Bus stop outside office.
Record last checked: 13 September 2018