Back to search results

Cardiff Council - The Hub (Advice Service)

Contact details

Cardiff Council - The Hub (Advice Service)
Central Library Hub
Second Floor
The Hayes
CF10 1FL

Public phone: 029 2087 1000


Website URL:

General information

Service offered: Housing advice service providing advice, assistance & advocacy to owner occupiers, Council & housing association tenants , private sector tenants & landlords, homeless people & people looking for accommodation. Advice to street homeless people including a Gateway assessment with the aim of securing available hostel accommodation. Out of hours emergency service for homeless people,phone 029 2087 2087

Target group: General public, including people who are homeless or threatened with homelessness.

Area served: Cardiff.

How to contact: Drop-in, phone or contact for an appointment, write or email.


Monday: 9.00 am - 6.00pm

Tuesday: 9.00 am - 6.00pm

Wednesday: 9.00 am - 6.00pm

Thursday: 9.00 am - 6.00pm

Friday: 9.00 am - 6.00pm


Office Hours: Times may vary for different services


Wheelchair access: Yes - full

Accessible toilets: Yes

Access notes: Ramped entrance. Lift. Access to BSL signers. Home visits for people unable to attend the office due to ill health or medical reasons.

Other information

Languages other than English: Access to interpreters and BSL.

Charity number:

Year established: 1990


Public transport: Bus and train stations - adjacent.

Record last checked: 07 February 2020


Back to search results