Torfaen County Borough Council - Housing Options Team
Public phone: 01495 742303 / 742301 / 01495 762200
Website URL: http://www.torfaen.gov.uk
Service offered: Homelessness prevention services and assessment of priority need under the Housing Act. Also offers general advice and information to private and council tenants and homeless people on housing needs, rents, special needs, sheltered housing, allocations. Out of hours emergencies phone 01495 762200.
Target group: General public, including people who are or may be priority homeless.
Area served: Torfaen County Borough Council - Pontypool, Cwmbran, Blaenavon.
How to contact: Contact for an appointment. Drop-in (Suspended during coronavirus pandemic, please check website for up to date information). Phone/Email
Monday: 8.30am - 5pm
Tuesday: 8.30am - 5pm
Wednesday: 8.30am - 5pm
Thursday: 8.30am - 5pm
Friday: 8.30am - 4.30pm
Wheelchair access: Yes - full
Accessible toilets: Yes
Access notes: Level entrance. Automatic door. Lift.
Languages other than English: Language Line.
Year established: 1996
Staffing: 49 staff.
Public transport: Town centre location.
Record last checked: 17 January 2022