Worcester CAB and WHABAC (Smartmove and Floating Housing Support)

Contact details

Worcester CAB and WHABAC (Smartmove and Floating Housing Support)
The Hopmarket

Public phone: 0808 278 7891


Website URL: http://www.citizensadviceworcester.org.uk/

General information

Service offered: Information, advice, advocacy, representation and practical assistance on welfare benefits, housing and homelessness for homeless people and those facing homelessness. Deposit guarantee scheme to enable people to secure and retain accommodation. Range of housing related floating support services to enable vulnerable tenants to live independently in the community.

Target group: Anyone needing advice on welfare benefits or housing. Homeless or vulnerably housed people.

Area served: Worcester and surrounding areas.

How to contact: Phone/Website.


Monday: 9.30am - 4pm (Phone)

Tuesday: 9.30am - 4pm (Phone)

Wednesday: 9.30am - 4pm (Phone)

Thursday: 9.30am - 4pm (Phone)

Friday: 9.30am - 4pm (Phone)


Office Hours: Monday - Friday 9.30am - 5pm


Wheelchair access: Yes - full

Accessible toilets: Yes

Access notes: Ramped entrance.

Other information

Languages other than English: Access to interpreters, Language Line and BSL.

Charity number: 1109696

Year established: 1975

Staffing: 14 full time, 10 part time, 15 volunteers.

Public transport: Foregate Street train station and central bus station - 5 minutes walk.

Record last checked: 25 October 2023


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