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Fylde Borough Council - Housing Advice

Contact details

Fylde Borough Council - Housing Advice
Town Hall
Lytham St Annes

Public phone: 01253 658 658 / 0333 204 555


Website URL:

General information

Service offered: Advice on housing and homelessness, including assessment of priority need under the Homelessness Acts, landlord/tenant problems and harassment. Out of hours emergencies phone 033 33 204 555. Homelessness and housing advice service is accessed via the Town Hall main entrance near the Lord Derby pub

Target group: General public, including people who are or may be priority homeless.

Area served: Fylde Borough Council area - Lytham, St Annes, Kirkham and rural Fylde.

How to contact: Drop-in (Suspended), phone (01253 658 658 Mon-Thurs 9am-4.15pm / Fri 9am-3.30pm), contact for an appointment, write or email. During the current Coronavirus Pandemic, Fylde Council’s Housing Advice and Homelessness Team are working remotely. There is limited access to Fylde Council Town Hall and all appointments are STRICTLY on a pre-booked basis. Appointments can be arranged by calling the Customer Services Team on 01253 658658. Only one member of the public is able to access Fylde Council Town Hall at a time to allow for appropriate sanitizing between appointments. There is currently NO Drop In Service available.


Monday: 9am - 4.15pm

Tuesday: 9am - 4.15pm

Wednesday: 9am - 4.15pm

Thursday: 9am - 4.15pm

Friday: 9am - 3.30pm


Office Hours:


Wheelchair access: Yes - full

Accessible toilets: Yes

Access notes: Main Town Hall building is wheelchair user accessible. Access to BSL signers.

Other information

Languages other than English: Access to interpreters and BSL.

Charity number:

Year established: 0


Public transport: Bus stops outside our Public Offices and in St Annes Square, close-by

Record last checked: 09 November 2021


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