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Lancaster City Council - Housing Services Section

Contact details

Lancaster City Council - Housing Services Section
Town Hall
Marine Road East

Public phone: 01524 582 000 / 01524 582 257 / 01524 67099 (OOH)


Website URL:

General information

Service offered: Assessment of priority need under the Housing Act. Temporary accommodation for those assessed as in priority need. General housing advice and information for private and council tenants and homeless people. Rough Sleeper services under NSNO. Accommodation finding service with enhanced rent bond for single non-priority need clients.

Target group: General public, including people who are or may be priority homeless.

Area served: Lancaster City Council area.

How to contact: Phone or make an appointment. Out of hours homelessness emergencies phone 01524 67099.


Monday: 9am - 5pm

Tuesday: 9am - 5pm

Wednesday: 9am - 5pm

Thursday: 9am - 5pm

Friday: 9am - 5pm


Office Hours:


Wheelchair access: Yes - full

Accessible toilets: No

Access notes: Loop system.

Other information

Languages other than English: Language Line.

Charity number:

Year established: 0


Public transport: Bus station - next to office.

Record last checked: 30 January 2020


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