Pendle Borough Council - Housing Needs Section

Contact details

Pendle Borough Council - Housing Needs Section
Market Street

Public phone: 01282 661045


Website URL:

General information

Service offered: Provision of housing advice, housing options and statutory homelessness function, including assessment of entitlement to housing for people who are homeless or threatened with homelessness. Temporary accommodation may be available subject to eligibility. Housing advice includes information on housing options, bond schemes and help to access to women's refuges where required. Out of hours emergencies - 01282 661999.

Target group: All people over the age of 16 who are in housing need.

Area served: Pendle Borough Council area - Nelson, Colne and surrounding areas.

How to contact: By phone – 01282 661045 or by email Mon-Thurs 9am - 5pm + Fri 9am - 4.45pm


Monday: 9am - 5pm

Tuesday: 9am - 5pm

Wednesday: 9am - 5pm

Thursday: 9am - 5pm

Friday: 9am - 4.45pm

Weekends: Closed

Office Hours: Contact the service by telephone / email between 9am and 5pm each day except on Fridays when its up to 4.45pm


Wheelchair access: Yes - full

Accessible toilets: No

Access notes: Level entrance. But telephone / email service only

Other information

Languages other than English: Reasonable adjustments will be made but access to interpreters and Language Line may be by appointment only

Charity number: n/a

Year established: 1974

Staffing: 4 staff.

Public transport: Nelson train and bus station - 5 minutes walk but service available by phone / email

Record last checked: 09 May 2023


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