Rossendale Borough Council - Housing Options

Contact details

Rossendale Borough Council - Housing Options
One Stop Shop, The Business Centre
Futures Park
OL13 0BB

Public phone: 01706 252555 / 0300 222 5946 (OOH)


Website URL:

General information

Service offered: Assessment of priority need under the Housing Act. Can provide temporary accommodation for those assessed as in priority need - those with children or pregnant, vulnerable because of age, disability or at risk from violence. Also offers general housing advice and information to private and council tenants and homeless people. Out of hours emergencies phone 0300 222 5946.

Target group: People who are or may be priority homeless and the general public.

Area served: Rossendale Borough Council area - Rawtenstall, Haslingden, Whitworth, Bacup and surrounding areas.

How to contact: Phone/Website.


Monday: 9am - 5pm

Tuesday: 9am - 5pm

Wednesday: 9am - 5pm

Thursday: 9am - 5pm

Friday: 9am - 5pm

Weekends: Closed

Office Hours: Mon-Fri 9am-5pm


Wheelchair access: Yes - full

Accessible toilets: Yes

Access notes: 

Other information

Languages other than English: Language Line.

Charity number:

Year established: 0

Staffing: 3 people provide full service

Public transport: Bus 464

Record last checked: 13 September 2023


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