St Helens Metropolitan Borough Council - Housing Options and Advice

Contact details

St Helens Metropolitan Borough Council - Housing Options and Advice
Housing Advice Centre
2nd Floor, Millennium House
Corporation Street
St Helens
WA10 1HJ

Public phone: 01744 675150


Website URL:

General information

Service offered: Assessment of entitlement to housing for people who are homeless or threatened with homelessness in accordance with the Homelessness Reduction Act 2017. Provision of housing for people considered in priority need of housing. Temporary accommodation may be available while enquiries are made about eligibility. General housing advice and information for private and registered social landlord tenants and homeless people

Target group: General public, including people who are or may be priority homeless.

Area served: St Helens Metropolitan Borough Council boundaries

How to contact: Phone (01744 675150)/Email for an appointment.


Monday: 9am - 5pm

Tuesday: 9am - 5pm

Wednesday: 10am - 5pm

Thursday: 9am - 5pm

Friday: 9am - 5pm

Weekends: Out of office hours and at weekends support can be provided by the Emergency Duty Team by telephoning 0845 050 0148

Office Hours:


Wheelchair access: Yes - full

Accessible toilets: Yes

Access notes: Pay & display parking opposite. Level entrance. Lifts in building. Information in Braille, large print and on tape on request

Other information

Languages other than English: Interpretation facilities can be provided on request

Charity number:

Year established: 0


Public transport: St Helens Central train station and bus station - 5 minutes walk.

Record last checked: 25 January 2024


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