Adult Social CarePoint at Newcastle City Council
Contact details
Adult Social CarePoint at Newcastle City Council
Adult Social CarePoint at Newcastle City Council, 2nd Floor, Westgate Community Complex, West Road (Postal Address)
Newcastle upon Tyne
NE4 9LU
Public phone: 0191 278 8377 / 0796 847 4891 (for people who are deaf or hard of hearing)
Email: ASCP@newcastle.gov.uk
Website URL: http://www.newcastle.gov.uk/AdultSocialCare
General information
Service offered: Adult Social CarePoint give information and support to adults in Newcastle who find day to day activities difficult. This could include community activities, cooking, washing, or caring for someone. They can talk to you to find out how you are managing at home. They can have a conversation with you to understand your situation. To find out what’s working well and where they can help. They can put you in touch with local services. They can help you to: find out more about care and support / get information in another language or format / talk about any worries that you have about an adult in Newcastle / report abuse or neglect of an adult.
Target group: General public.
Area served: Newcastle upon Tyne.
How to contact: Phone - 0191 278 8377 / 0796 847 4891 (for people who are deaf or hard of hearing) / Email - ASCP@newcastle.gov.uk for further information. If someone's life is in danger always call 999. In an emergency, Monday to Friday, 5pm to 8.30am and 24 hours at weekends. Phone Newcastle City Council Switchboard: 0191 278 7878, ask for the Adult Social Care Emergency Duty Team.
Availability
Monday: 8am - 5pm
Tuesday: 8am - 5pm
Wednesday: 8am - 5pm
Thursday: 8am - 5pm
Friday: 8am - 5pm
Weekends:
Office Hours:
Accessibility
Wheelchair access: -
Accessible toilets: -
Access notes:
Other information
Languages other than English: Access to interpreters and BSL.
Charity number:
Year established: 0
Staffing:
Public transport:
Record last checked: 10 April 2025