Chinese Community Wellbeing Society

Contact details

Chinese Community Wellbeing Society
Spur 8, The Vassall Centre, Gill Avenue
BS16 2QQ

Public phone: 0808 8020012 / 0117 935 1462


Website URL:

General information

Service offered: Range of services for Chinese speaking (Mandarin and Cantonese) community from East and Southeast Asian community. An advice surgery, which provides direct help or referrals to specialist agencies on a wide range of issues, such as Benefits, Housing, Health and Social Services, Education, Employment, Domestic Violence, Anti-Social Behaviour and Asylum Seekers. Care Support Service for Chinese people with disabilities or long term health conditions, elders and carers in Bristol, South Gloucestershire, Bath and North East Somerset. Additionally, we also run a Freephone helpline called the Chinese Lantern Project. This helpline covers many different subjects and is available to all members of the Chinese community in the South West region. The phone line is open from 10am-4pm, Mon-Fri.

Target group: Chinese speaking (Mandarin and Cantonese) East and Southeast Asian community in southwest England. Chinese elders and their carers. Disabled people. University students. Existing Chinese community and new migrants.

Area served: Bristol, South Gloucestershire, Bath and North East Somerset.

How to contact: Phone (0808 8020012/0117 9351462) / email for Helpline assistance, Carer Support Service enquiries or appointments for Casework surgeries


Monday: 10am-4pm (Phone)

Tuesday: 10am-4pm (Phone)

Wednesday: 10am-4pm (Phone)

Thursday: 10am-4pm (Phone)

Friday: 10am-4pm (Phone)

Weekends: Closed

Office Hours: Mon-Fri 9am-5pm


Wheelchair access: Yes - full

Accessible toilets: Yes

Access notes: Building and car park is fully accessible

Other information

Languages other than English: Cantonese and Mandarin. Access to interpreters and Language Line.

Charity number: 1181750

Year established: 1989

Staffing: 5 full time, 11 part time.

Public transport: Number 48 and 48a buses

Record last checked: 14 June 2023


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