Calderdale Metropolitan Borough Council - Housing Options Service
Halifax Customer First
19 Horton Street
Public phone: 01422 392460
Website URL: http://www.calderdale.gov.uk
Service offered: Assessment of priority need under the Housing Act. Can provide temporary accommodation for those assessed as in priority need - those with children or pregnant, vulnerable because of age (60+), disability or at risk from violence. General housing advice and information for private and council tenants and homeless people. Deal with harassment and illegal eviction. Out of hours phone 01422 288000.
Target group: All members of the public who need access to housing options or to received advice & assistance with regards to housing
Area served: Calderdale - Halifax, Brighouse, Elland, Sowerby Bridge, Hebden Bridge, Todmorden
How to contact: Phone or view website to see housing options
Monday: 9am - 4pm
Tuesday: 9am - 4pm
Wednesday: 9am - 4pm
Thursday: 9am - 4pm
Friday: 9am - 4pm
Weekends: Emergency out of hours only on evenings and weekends
Wheelchair access: Yes - full
Accessible toilets: No
Access notes: On street parking. Level entrance. Access to BSL signers.
Languages other than English: Access to interpreters and BSL.
Year established: 0
Staffing: A number of front line Customer Service Advisors plus 6 other full time Housing Options staff
Public transport: Train station - 5 minutes walk. Halifax bus station - 10 minutes walk.
Record last checked: 04 May 2020