Calderdale Metropolitan Borough Council - Housing Options Service
Halifax Customer First
19 Horton Street
Public phone: 01422 392460
Website URL: http://www.calderdale.gov.uk
Service offered: Assessment of priority need under the Housing Act. Can provide temporary accommodation for those assessed as in priority need - those with children or pregnant, vulnerable because of age (60+), disability or at risk from violence. General housing advice and information for private and council tenants and homeless people. Deal with harassment and illegal eviction. Out of hours phone 01422 288000.
Target group: People who are or may be priority homeless and the general public.
Area served: Calderdale - Halifax, Brighouse, Elland, Sowerby Bridge, Hebden Bridge, Todmorden
How to contact: Phone or drop-in to see the duty officer.
Monday: 9am - 5pm
Tuesday: 9am - 5pm
Wednesday: 9am - 5pm
Thursday: 9am - 5pm
Friday: 9am - 5pm
Wheelchair access: Yes - full
Accessible toilets: No
Access notes: On street parking. Level entrance. Access to BSL signers.
Languages other than English: Access to interpreters and BSL.
Year established: 0
Staffing: 4 full time staff, 2 part time
Public transport: Train station - 5 minutes walk. Halifax bus station - 10 minutes walk.
Record last checked: 20 September 2017