City of York Council - Housing Options

Contact details

City of York Council - Housing Options
West Office
Station Rise

Public phone: 01904 554500 / 01609 780780


Website URL:

General information

Service offered: Provision of housing options and homelessness prevention advice and services. Monday to Friday 9.30am - 12pm / 2pm - 5pm - telephone all enquires (01904 554500)

Target group: People requiring assistance, advice and support on homelessness and housing.

Area served: City of York Council.

How to contact: Phone (01904 554500 / 01609 780780) , Email


Monday: 9.30am - 12pm / 2pm - 5pm

Tuesday: 9.30am - 12pm / 2pm - 5pm

Wednesday: 9.30am - 12pm / 2pm - 5pm

Thursday: 9.30am - 12pm / 2pm - 5pm

Friday: 9.30am - 12pm / 2pm - 5pm

Weekends: Please see City of York Council website for out of hours emergency telephone numbers

Office Hours: Mon – Fri 8:30am to 5pm


Wheelchair access: Yes - full

Accessible toilets: Yes

Access notes: Parking for disabled drivers. Level entrance. Loop system.

Other information

Languages other than English: Access to Language Line.

Charity number: Health Housing & Adult Social care / Housing services

Year established: 1996


Public transport: Train station - 5 minutes walk.

Record last checked: 12 May 2023


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