City of York Council - Housing Options

Contact details

City of York Council - Housing Options
West Office
Station Rise
York
YO1 6GA

Public phone: 01904 553400

Email: housing.options@york.gov.uk

Website URL: http://www.york.gov.uk

General information

Service offered: Provision of housing options and homelessness prevention advice and services. Monday to Friday 8:30 – 5 - telephone all enquires (01904 553400) – Emergencies only drop in after 3:30pm

Target group: People requiring assistance, advice and support on housing.

Area served: City of York Council.

How to contact: Phone, Drop-in.

Availability

Monday: 8.30am – 5pm (homeless presentations before 3.30pm where possible)

Tuesday: 8.30am – 5pm (homeless presentations before 3.30pm where possible)

Wednesday: 8.30am – 5pm (homeless presentations before 3.30pm where possible)

Thursday: 8.30am – 5pm (homeless presentations before 3.30pm where possible)

Friday: 8.30am – 5pm (homeless presentations before 3.30pm where possible)

Weekends: Emergecny Duty Team 01609 780780

Office Hours:

Accessibility

Wheelchair access: Yes - full

Accessible toilets: Yes

Access notes: Parking for disabled drivers. Level entrance. Loop system.

Other information

Languages other than English: Access to Language Line.

Charity number: Health Housing & Adult Social care / Housing services

Year established: 1996

Staffing:

Public transport: Train station - 5 minutes walk.

Record last checked: 09 August 2017