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City of York Council - Housing Options

Contact details

City of York Council - Housing Options
West Office
Station Rise

Public phone: 01904 554500 / 01609 780780


Website URL:

General information

Service offered: Provision of housing options and homelessness prevention advice and services. Monday to Friday 8:30 – 5 - telephone all enquires (01904 554500)

Target group: People requiring assistance, advice and support on housing.

Area served: City of York Council.

How to contact: Phone (01904 554500 / 01609 780780) , Email, Drop-in (Limited during coronavirus pandemic, book appointment. Please check website for up to date information).


Monday: 8.30am – 5pm

Tuesday: 8.30am – 5pm

Wednesday: 8.30am – 5pm

Thursday: 8.30am – 5pm

Friday: 8.30am – 5pm

Weekends: Emergecny Duty Team 01609 780780

Office Hours:


Wheelchair access: Yes - full

Accessible toilets: Yes

Access notes: Parking for disabled drivers. Level entrance. Loop system.

Other information

Languages other than English: Access to Language Line.

Charity number: Health Housing & Adult Social care / Housing services

Year established: 1996


Public transport: Train station - 5 minutes walk.

Record last checked: 16 July 2021


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