Hartlepool Borough Council - Housing Advice

Contact details

Hartlepool Borough Council - Housing Advice
Civic Centre
Victoria Road
TS24 8AY

Public phone: 01429 266522

Email: HousingAdviceTeam@hartlepool.gov.uk

Website URL: http://www.hartlepool.gov.uk

General information

Service offered: Assessment of priority need under the Housing Act. Can provide temporary accommodation for those assessed as in priority need - those with children or pregnant, vulnerable because of age (60+), disability or at risk from violence. Also offers general housing advice and information to private and council tenants and homeless people. Out of hours emergencies phone 01429 266522.

Target group: General public, including people who are or may be priority homeless.

Area served: Hartlepool Borough Council area.

How to contact: Phone/Email/Website


Monday: 9am - 4.30pm

Tuesday: 9am - 4.30pm

Wednesday: 10am - 4.30pm

Thursday: 9am - 4.30pm

Friday: 9am - 4pm


Office Hours:


Wheelchair access: Yes - full

Accessible toilets: Yes

Access notes: 

Other information

Languages other than English: Language Line and BSL.

Charity number:

Year established: 0

Staffing: 4 full time staff.

Public transport:

Record last checked: 02 February 2024


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