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Gateshead Metropolitan Borough Council - Housing Options

Contact details

Gateshead Metropolitan Borough Council - Housing Options
Civic Centre
Regent Street

Public phone: 0191 433 3174 / 0191 433 5353


Website URL:

General information

Service offered: Assessment of entitlement to housing for people who are homeless or threatened with homelessness. Housing provided for people considered in priority need of housing. Temporary accommodation may be available while enquiries are made about eligibility. General housing advice and information for private and council tenants and homeless people and to prevent homelessness, including debt advice.

Target group: General public, including people who are or may be priority homeless.

Area served: Gateshead Metropolitan Borough.

How to contact: Phone for drop in days for advice or attend Civic Centre reception if you have no fixed address.


Monday: 9.00 – 3.00

Tuesday: 9.00 – 3.00

Wednesday: Emergency only 10.00 – 5.00

Thursday: 9.00 – 3.00

Friday: Emergency only 10.00 – 4.30


Office Hours: Out of hours emergencies 0191 477 0844.


Wheelchair access: Yes - full

Accessible toilets: Yes

Access notes: Parking for disabled drivers. Lifts in building. BSL signers available by appointment. Access to loop system.

Other information

Languages other than English: Access to BSL signers and interpreters.

Charity number:

Year established: 0


Public transport: Gateshead Metro and bus station - 1 minute walk.

Record last checked: 15 January 2020


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