North Tyneside - Housing Advice

Contact details

North Tyneside - Housing Advice
North Tyneside Council, The Silverlink North
Newcastle Upon Tyne
Tyne & Wear
NE27 0BY

Public phone: 0800 011 6511(free telephone number) or 0191 6432520


Website URL:

General information

Service offered: Advice for anyone who is/could be homeless or is threatened with homelessness. Advice on housing options, assessment of priority need under the Housing Act. Out of hours emergencies phone 0800 011 6511. Due to covid restrictions face to face appointments are only available at North Shields Customer Services Centre by request .

Target group: People who are homeless, threatened with homelessness or with housing related problems.

Area served: North Tyneside Metropolitan Borough Council area

How to contact: Telephone - 0800 011 6511(free telephone number). Open Monday to Thursday 9am - 5pm + Friday 9am - 4.30pm


Monday: 9am – 12noon, 1pm – 5pm

Tuesday: 9am – 12noon, 1pm – 5pm

Wednesday: 9am – 12noon, 1pm – 5pm

Thursday: 9am – 12noon, 1pm – 5pm

Friday: 9am – 12noon, 1pm – 4.30pm

Weekends: Closed

Office Hours:


Wheelchair access: Yes - full

Accessible toilets: Yes

Access notes: Level entrance. Blue badge parking.

Other information

Languages other than English:

Charity number:

Year established: 0


Public transport: Interviews take place across the Borough of North Tyneside in Killingworth, Wallsend, Whitley Bay and North Shields all are next to public transport links.

Record last checked: 16 June 2023


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