Newcastle upon Tyne City Council - Housing Advice
Housing Advice Centre, Newcastle City Council
Level 4, City Library, 33 New Bridge Street West
Public phone: 0800 1707 008
Website URL: http://www.newcastle.gov.uk/housingadvicecentre
Service offered: Advice and assistance on a range of housing problems, including landlord/tenant disputes, housing options, housing benefit and homelessness. Specialist debt advice team available to advise on all financial issues.
Target group: People who are homeless/threatened with homelessness, anyone with private sector housing problems.
Area served: Newcastle upon Tyne City Council.
How to contact: Drop In (Suspended during coronavirus pandemic, please check website for up to date information), phone (0800 1707 008) or email.
Monday: 10am - 12 noon, 1pm - 4pm
Tuesday: 10am - 12 noon, 1pm - 4pm
Wednesday: 1pm - 4pm
Thursday: 10am - 12 noon, 1pm - 4pm
Friday: 10am - 12 noon, 1pm - 4pm
Weekends: If it is after 5.30pm (or any time at a weekend) and you have nowhere to sleep tonight please call the out of hours service for advice on 0191 278 7878
Wheelchair access: Yes - full
Accessible toilets: Yes
Access notes: There is step free access to the library building and a lift available to 4th floor where housing advice centre is located.
Languages other than English: Access to interpreters.
Year established: 0
Public transport: Monument and Haymarket Metro stations - 5 minutes walk.
Record last checked: 19 July 2021