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Plymouth City Council - Housing Options

Contact details

Plymouth City Council - Housing Options
1st Stop Shop, 71 New George Street

Public phone: 01752 305496 / 01752 398500


Website URL:

General information

Service offered: Specialist housing advice service which includes advice on housing options, homelessness prevention, the housing register, assessment of entitlement to housing for people who are homeless or threatened with homelessness, provision of housing for people in priority need and general housing advice and information. Out of hours emergencies phone 01752 668000 (social services).

Target group: General public.

Area served: Plymouth City Council area.

How to contact: Drop-in (Suspended during coronavirus pandemic, please check website for up to date information), phone (01752 305496 / 01752 398500)/email to make an appointment or for advice.


Monday: 8:30am - 6pm

Tuesday: 8:30am - 6pm

Wednesday: 8:30am - 6pm

Thursday: 8:30am - 8pm

Friday: 8:30am - 6pm

Weekends: Sat: 9am-5pm; Sun: CLOSED

Office Hours:


Wheelchair access: Yes - full

Accessible toilets: Yes

Access notes: Parking for disabled drivers. Ramped entrance. Stairlift. Access to BSL signers.

Other information

Languages other than English: Access to interpreters and BSL signers.

Charity number:

Year established: 1994


Public transport: Train station - 15 minutes walk. Bus station - 10 minutes walk.

Record last checked: 25 January 2021


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