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South Somerset District Council - Housing Advice Team

Contact details

South Somerset District Council - Housing Advice Team
Petters House
Petters Way
BA20 1AS

Public phone: 01935 462462


Website URL:

General information

Service offered: Assessment of entitlement to housing for people who are homeless or threatened with homelessness in South Somerset. Housing advice, homelessness prevention, welfare benefits advice and management of the housing register in South Somerset. Deposit bond scheme for single people and childless couples who are homeless or threatened with homelessness with a local connection to South Somerset. Telephones manned Monday to Thursday 8.45am to 5.15pm Friday 8.45 am to 4.45pm. Office open to public (drop in service) Monday to Friday 9.30am to 4pm

Target group: General Public

Area served: South Somerset.

How to contact: Present if an emergency, otherwise phone. Out of hours emergencies phone for anyone over 18 years of age - 01823 368244 or for under 18’s 01458 253241.


Monday: 9.30 – 16.00

Tuesday: 9.30 – 16.00

Wednesday: 9.30 – 16.00

Thursday: 9.30 – 16.00

Friday: 9.30 – 16.00

Weekends: N/A

Office Hours:


Wheelchair access: Yes - full

Accessible toilets: No

Access notes: Ramped entrance with automatic door. Loop system. Fee paying car parks to rear(long stay) and side of building (short stay). Public toilets in long stay car park. No toilet facilities on site.

Other information

Languages other than English: Language Line.

Charity number:

Year established: 1999

Staffing: Housing Advice Team

Public transport:

Record last checked: 23 October 2019


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