Carmarthenshire Financial Wellbeing Support Service

Contact details

Carmarthenshire Financial Wellbeing Support Service
Unit 3 The Palms, 96 Queen Victoria Road
Llanelli
Carmarthenshire
SA15 2TH

Public phone: 0300 0300 002 (option 2)

Email: cfwss@ctcww.org.uk

Website URL: http://www.ctcww.org.uk

General information

Service offered: Financial information & guidance including welfare benefits, form filling, appeal tribunal representation, debt support, budget planning and digital financial support

Target group: All residents o0f Carmarthenshire however priority will be given to older people, unpaid carers, people with health & social care needs and those experiencing financial hardship or financial crisis.

Area served: All of Carmarthenshire

How to contact: Phone 0300 0200 002 or email cfwss@ctcww.org.uk or self referral via our website https://ctcww.org.uk/services/financial-wellbeing-support-service/

Availability

Monday: 9am-5pm

Tuesday: 9am-5pm

Wednesday: 9am-5pm

Thursday: 9am-5pm

Friday: 9am-4.30pm

Weekends: Can be arranged

Office Hours:

Accessibility

Wheelchair access: Yes - full

Accessible toilets: Yes

Access notes: Blue badge parking for up to 3 hours.

Other information

Languages other than English:

Charity number: 1121666

Year established: 2025

Staffing: 8

Public transport:

Record last checked: 02 September 2025

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