Carmarthenshire Financial Wellbeing Support Service
Contact details
Carmarthenshire Financial Wellbeing Support Service
Unit 3 The Palms, 96 Queen Victoria Road
Llanelli
Carmarthenshire
SA15 2TH
Public phone: 0300 0300 002 (option 2)
Email: cfwss@ctcww.org.uk
Website URL: http://www.ctcww.org.uk
General information
Service offered: Financial information & guidance including welfare benefits, form filling, appeal tribunal representation, debt support, budget planning and digital financial support
Target group: All residents o0f Carmarthenshire however priority will be given to older people, unpaid carers, people with health & social care needs and those experiencing financial hardship or financial crisis.
Area served: All of Carmarthenshire
How to contact: Phone 0300 0200 002 or email cfwss@ctcww.org.uk or self referral via our website https://ctcww.org.uk/services/financial-wellbeing-support-service/
Availability
Monday: 9am-5pm
Tuesday: 9am-5pm
Wednesday: 9am-5pm
Thursday: 9am-5pm
Friday: 9am-4.30pm
Weekends: Can be arranged
Office Hours:
Accessibility
Wheelchair access: Yes - full
Accessible toilets: Yes
Access notes: Blue badge parking for up to 3 hours.
Other information
Languages other than English:
Charity number: 1121666
Year established: 2025
Staffing: 8
Public transport:
Record last checked: 02 September 2025