Welsh Refugee Council

Contact details

Welsh Refugee Council
120-122 Broadway
Cardiff
CF24 1NJ

Public phone: 02920 489 800

Email: info@welshrefugeecouncil.org.uk

General information

Service offered: The Welsh Refugee Council is a Wales based charity, committed to protecting the human rights of asylum seekers and refugees in Wales. For nearly 25 years now, we see first-hand the effects of fleeing persecution, conflict, torture, rape and abuse. We work to:evidence our effectiveness to stakeholders/positively influence perceptions of asylum and migration in Wales/meet the needs of asylum seekers and refugees in Wales and create active participation of asylum seekers and refugees.

Target group: Asylum seekers, refugees and refugee community groups.

Area served: Wales.

How to contact: Call in, phone, contact for an appointment or write.

Availability

Monday: 9.30am - 12.30pm (Drop In), 2pm - 4pm (Appointments Only) - Cardiff Branch / 9.30am - 3.30pm (Appointments only) - Swansea / 9.30am - 3.30 - 4pm - Newport Branch / 9am – 5:30 pm (Closed 1-1.30pm) - Wrexham

Tuesday: 9.30am - 12.30pm (Drop In), 2pm - 4pm (Appointments Only) - Cardiff Branch / 9.30am - 3.30pm (Appointments only) - Swansea / 9.30am - 3.30 - 4pm - Newport Branch / 9am – 5:30 pm (Closed 1-1.30pm) - Wrexham

Wednesday: 9.30am - 12.30pm (Appointments Only) - Cardiff Branch / 9.30am - 12.30pm (Appointments only) - Swansea Branch

Thursday: 9.30am - 12.30pm (Drop in), 2pm - 4pm (Appointments Only) - Cardiff Branch / 9.30am - 3.30pm (Drop-in Day Closed for Lunch 1pm-2pm) - Swansea Branch / 9.30am - 4pm - Newport Branch

Friday: 9.30am - 12.30pm (Appointments Only), Red Cross 12:30pm onwards - Cardiff Branch / 9.30am - 3.30pm (Appointments Only, Closed for Lunch 1pm-2pm) - Swansea Branch

Weekends:

Office Hours: Monday - Friday 10am - 4pm

Accessibility

Wheelchair access: Yes - full

Accessible toilets: No

Access notes: Parking available but limited. Ground only building with disable access Interview rooms and toilets on ground floor.

Other information

Languages other than English: Arabic, French, Somali, Urdu, Welsh and access to interpreters.

Charity number: 1102449

Year established: 1990

Staffing: 12 full time, 4 part time and 24 Volunteers

Public transport: Cardiff train station - 20 minutes’ walk. Buses 44, 45, 49 and 50

Record last checked: 13 December 2016



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