Benefit Advice Shop

Contact details

Benefit Advice Shop
19 Bedford Street
LL18 1SY

Public phone: 01745 345 145


Website URL:

General information

Service offered: Specialist advice, advocacy and representation for the general public on Welfare Benefits. Assistance and guidance for clients with forms, requesting reviews and completing appeal forms. Representation at Social Security, medical, disability, housing benefit and council tax appeal tribunals. Assistance with appeals to commissioners.

Target group: General public.

Area served: Rhyl, Denbighshire, Conwy and surrounding areas. Freephone advice line - all Wales.

How to contact: Telephone (01745 345 145) to book appointment. Please check website for up to date information. Open Mon-Thurs 9.30am - 3pm


Monday: 9.30am - 3pm

Tuesday: 9.30am - 3pm

Wednesday: 9.30am - 3pm

Thursday: 9.30am - 3pm



Office Hours:


Wheelchair access: Yes - full

Accessible toilets: Yes

Access notes: Ramped entrance to ground floor premises.

Other information

Languages other than English: Welsh and BSL.

Charity number: 1086003

Year established: 1988

Staffing: 3 full time welfare rights officers.

Public transport: 10 minutes walk from Rhyl train and bus stations.

Record last checked: 08 January 2024


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