Benefit Advice Shop
19 Bedford Street
Public phone: 0800 074 0333 freephone advice line / 01745 345145
Website URL: http://www.bashop.tv
Service offered: Specialist advice, advocacy and representation for the general public on Welfare Benefits. Assistance and guidance for clients with forms, requesting reviews and completing appeal forms. Representation at Social Security, medical, disability, housing benefit and council tax appeal tribunals. Assistance with appeals to commissioners.
Target group: General public.
Area served: Rhyl, Denbighshire, Conwy and surrounding areas. Freephone advice line - all Wales.
How to contact: Drop-in Monday, Wednesday and Friday phone 9am-5pm Monday-Friday.
Monday: 9.30am - 2pm drop-in, Tel 2pm - 4pm
Tuesday: 9.30am - 1pm phone
Wednesday: 9.30am - 2pm drop-in, Tel 2pm - 4pm
Thursday: 9.30am - 1pm phone
Friday: 9.30am - 2pm drop-in, Tel 2pm - 4pm
Office Hours: Monday - Friday 9am - 5pm (phone)
Wheelchair access: Yes - full
Accessible toilets: Yes
Access notes: Ramped entrance to ground floor premises.
Languages other than English: Welsh and BSL.
Charity number: 1086003
Year established: 1988
Staffing: 5 full time welfare rights officers.
Public transport: 10 minutes walk from Rhyl train and bus stations.
Record last checked: 03 January 2017