BAWSO Women's Aid
Contact details
BAWSO Women's Aid
Unit 4, Sovereign Quay
Havannah Street
Cardiff
CF10 5SF
Public phone: 0800 731 8147 freephone helpline / 029 20644 633
Email: info@bawso.org.uk
Website URL: http://www.bawso.org.uk
General information
Service offered: Advice, support and refuge accommodation for black and minority ethnic women and their children who are experiencing domestic abuse, including forced marriage and honour related crime. Referrals to 3 refuges and 2 safe houses. Advice and help with related legal issues eg injunctions and tenancies. Telephone helpline 0800 731 8147 open 24/7.
Target group: Black and ethnic minority women and their children experiencing or fleeing from domestic abuse.
Area served: Wales but take referrals from anywhere in the UK.
How to contact: Phone (0800 731 8147 freephone 24/7 helpline / 029 20644 633) / Email info@bawso.org.uk. Open Mon-Fri 9am-5pm
Availability
Monday: 9am - 5pm, 24 hour helpline
Tuesday: 9am - 5pm, 24 hour helpline
Wednesday: 9am - 5pm, 24 hour helpline
Thursday: 9am - 5pm, 24 hour helpline
Friday: 9am - 5pm, 24 hour helpline
Weekends: Closed but you can call the 24hr Helpline
Office Hours: Monday to Friday 9am - 5pm
Accessibility
Wheelchair access: Yes - full
Accessible toilets: Yes
Access notes: On street parking. No staircase or lift as office is on one floor. Ring the intercom for Bawso and the receptionist will let you in.
Other information
Languages other than English: Access to interpreters.
Charity number: 1084854
Year established: 1995
Staffing: 58 full time, 40 volunteers.
Public transport: 5 minutes’ walk from Cardiff Bay train station. Buses: bus 1 (City Circle) stopping at Mermaid Quay. Bus 8 stopping at Adelaide Street. Bus X2 Cymru Clipper stopping at Millennium Centre. Bus 5 stopping at Stuart Street.
Record last checked: 31 March 2025