RNIB - Cymru

Contact details

RNIB - Cymru
Jones Court
Womanby Street
CF10 1BR

Public phone: 0303 123 9999


Website URL: http://www.rnib.org.uk

General information

Service offered: RNIB Cymru supports you, connects communities and changes society. Support: We provide a wide range of practical and emotional support, including: independent living advice; help with technology and getting online; registering as sight impaired; emotional support and counselling; equality, rights and employment; money, benefits and finance; audio book and transcription services; children, family, education and transitions support; eye health conditions and treatment. Connecting communities: By joining RNIB Connect today, you can connect with others, in person, online or by phone and share experiences, knowledge, ideas and support. There is something for everyone in our friendly telephone groups whether it is just a chat and get together, a Welsh language group or young people’s group. Changing society: join us in campaigning for a more inclusive society. Every action counts. By becoming a part of our campaign network, you can help create a society where sight loss is not a barrier to living life to the full.

Target group: Children, young people and adults with visual impairment, their families and involved professionals

Area served: Wales.

How to contact: Call our Helpline on 0303 123 9999, 8am-8pm on weekdays and 9am-1pm on Saturdays or email helpline@rnib.org.uk.


Monday: 8am-8pm (Helpline)

Tuesday: 8am-8pm (Helpline)

Wednesday: 8am-8pm (Helpline)

Thursday: 8am-8pm (Helpline)

Friday: 8am-8pm (Helpline)

Weekends: Sat 9am-1pm (Helpline)

Office Hours:


Wheelchair access: Yes - limited

Accessible toilets: Yes

Access notes: Parking available for disabled drivers. Lift to all floors. Loop system in the Activity Room.. Portable loops available for meetings (by arrangement). Information available in Braille and in audio format.

Other information

Languages other than English: Welsh. Access to interpreters by arrangement.

Charity number: 226227

Year established: 1991

Staffing: 28 full time, 7 part time.

Public transport: Close to Cardiff Central Station and bus routes at Westgate Street and Castle Street

Record last checked: 23 October 2023


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