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Keeping Newcastle Warm

Contact details

Keeping Newcastle Warm
Studio 3
Benfield Business Park
Benfield Road
Newcastle upon Tyne

Public phone: 0800 378 493 freephone/ 0191 265 1295


Website URL:

General information

Service offered: Advice on energy efficiency, grants, insulation, heating and solar installations, benefits, debt and energy tariffs. Provides free surveys, installs insulation and heating improvements. Assists in finding grants for work to be carried out. Promotes energy efficiency and campaigns about fuel poverty.

Target group: All householders, including those on a low income, older and disabled people.

Area served: Tyne & Wear, Stockton, Hartlepool, Darlington, Middlesbrough, Northumberland.

How to contact: Phone, contact for an appointment or write.


Monday: 8.45am - 4.45pm

Tuesday: 8.45am - 4.45pm

Wednesday: 8.45am - 4.45pm

Thursday: 8.45am - 4.45pm

Friday: 8.45am - 4.45pm


Office Hours:


Wheelchair access: No

Accessible toilets: Yes

Access notes: 

Other information

Languages other than English: Access to interpreters.

Charity number:

Year established: 1980

Staffing: 106 full time staff.

Public transport: Walkergate metro station - 2 minute walk.

Record last checked: 24 July 2017


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