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New Pathways

Contact details

New Pathways
Willow House
11 Church Street
Merthyr Tydfil
CF47 0BW

Public phone: 01685 379310


Website URL:

General information

Service offered: Helpline and face-to-face counselling service for men, women, children and young people who are traumatised by rape or sexual abuse. Also for their families and partners. Counselling for children traumatised by any issue.

Target group: Adults and children who have experienced rape or sexual abuse, and children suffering trauma.

Area served: South Wales.

How to contact: Phone or email.


Monday: 9am - 5pm

Tuesday: 9am - 5pm

Wednesday: 9am - 5pm

Thursday: 9am - 5pm

Friday: 9am - 5pm

Weekends: 9am - 4.30pm

Office Hours:


Wheelchair access: Yes - full

Accessible toilets: Yes

Access notes: Ramped entrance. Chairlift. Access to BSL signers.

Other information

Languages other than English: BSL.

Charity number: 1029186

Year established: 1993

Staffing: 45 staff, 18 crisis workers + 36 volunteers.

Public transport: 5 minutes walk from the bus station, 2 minutes walk from the train station.

Record last checked: 03 November 2021


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