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Aberdeen City Council - Housing Access & Support Service

Contact details

Aberdeen City Council - Housing Access & Support Service
Communities, Housing & Infrastructure, Housing Access & Support Service, Aberdeen City Council
Marischal College
Broad Street, Business Hub 1, Lower Ground West
AB10 1AB

Public phone: 03000 200 929


Website URL:

General information

Service offered: Housing Advice Service – Housing Advice Officers allocated to provide case work on housing options with clients. Referral to Case Officers in situations where people are homeless or threatened with homelessness – homeless assessments to determine if client is Statutory Homeless and temporary accommodation may be available while enquiries are made about eligibility in terms of homelessness.

Target group: General public, including people who are or may be homeless or threatened with homelessness.

Area served: Aberdeen area.

How to contact: Drop-in (Suspended during coronavirus pandemic), phone (03000 200 292) or email. If service user has an allocated Housing advice officer or Case officer, they should get in contact with their officer directly to arrange any appointments or to discuss anything to do with their case.


Monday: 8:30am-5pm

Tuesday: 8:30am-5pm

Wednesday: 8:30am-5pm

Thursday: 8:30am-5pm

Friday: 8:30am-5pm

Weekends: Closed

Office Hours: N/A


Wheelchair access: Yes - full

Accessible toilets: Yes

Access notes: Ramped entrance. Lift to all floors. Access to signers.

Other information

Languages other than English: Access to interpreters and BSL.

Charity number:

Year established: 0


Public transport: Train station - 10 minutes walk.

Record last checked: 17 August 2020


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