East Lothian Council - Housing Options Team

Contact details

East Lothian Council - Housing Options Team
Brunton Hall
Ladywell Way
EH21 6AF

Public phone: 01620 827536 or 01620 820107 / 0800 169 1611 (OOH)

Email: homelessness@eastlothian.gov.uk or prevention@eastlothian.gov.uk

Website URL: http://www.eastlothian.gov.uk

General information

Service offered: Provision of homeless prevention and housing options services as well as the assessment of any housing responsibilities under the homeless legislation and where appropriate the provision of temporary accommodation. Out of hours for emergency homelessness phone 0800 169 1611.

Target group: People who are threatened with homelessness and the general public

Area served: East Lothian - Haddington, Musselburgh, Dunbar, North Berwick, Tranent, Prestonpans.

How to contact: Phone 01620 827536 or 01620 820107 or email (homelessness@eastlothian.gov.uk or prevention@eastlothian.gov.uk) for an appointment. Open Mon-Thursday 9am – 5pm, and Friday 9-4pm. Out of hours for homeless emergency please phone 0800 169 1611


Monday: 9am - 5pm

Tuesday: 9am - 5pm

Wednesday: 10am - 5pm

Thursday: 9am - 5pm

Friday: 9am - 5pm

Weekends: Out of hours phone 0800 169 1611

Office Hours:


Wheelchair access: Yes - full

Accessible toilets: Yes

Access notes: Parking for disabled drivers. Level entrance. Loop system. Access to BSL signers. Home visits for people unable to attend the office.

Other information

Languages other than English: Access to interpreters and BSL.

Charity number:

Year established: 0


Public transport:

Record last checked: 25 August 2023


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