Scottish Borders Council - Homelessness Service

Contact details

Scottish Borders Council - Homelessness Service
Paton Street
Galashiels
TD1 3AS

Public phone: 01896 661 385 / 01896 752111 (OOH)

Email: homelessnessservices@scotborders.gov.uk

Website URL: http://www.scotborders.gov.uk/housing-homeless

General information

Service offered: If you are homeless or facing the threat of homelessness within the next two months, you must contact Homelessness Services and ask to speak to the duty officer. We have a responsibility to provide you with housing information, advice and assistance in accordance with the Housing (Scotland) Act 2001.Can provide temporary accommodation for those assessed as homeless. Also offers general housing advice and information to private and council tenants and homeless people. Out of hours emergencies phone 01896 752111.

Target group: General public, including people who are or may become homeless.

Area served: Scottish Borders - Hawick, Galashiels, Jedburgh, Kelso, Selkirk, Peebles and surrounding areas.

How to contact: Phone 01896 661 385 / Email: homelessnessservices@scotborders.gov.uk . Open Mon-Thurs 8.45am - 5pm Fri 8.45am - 3.45pm

Availability

Monday: 8.45am - 5pm

Tuesday: 8.45am - 5pm

Wednesday: 8.45am - 5pm

Thursday: 8.45am - 5pm

Friday: 8.45am - 3.45pm

Weekends: Standby - Emergency Out of Hours Service via EDT: 01896 752 111

Office Hours:

Accessibility

Wheelchair access: Yes - limited

Accessible toilets: No

Access notes: Parking available.

Other information

Languages other than English:

Charity number:

Year established: 0

Staffing: Variable - Always 1 Duty Officer

Public transport: Yes

Record last checked: 10 January 2025

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