Nepacs – Supporting a positive future for prisoners and their families
20 Old Elvet
Public phone: 0800 012 1539
Website URL: http://www.nepacs.co.uk
Service offered: Information, advice and support for families and friends of defendants attending north east courts and those with loved ones in Durham, Low Newton, Deerbolt, Holme House, Kirklevington Grange, Frankland & Northumberland prisons. Telephone advice and support. Provide refreshments, play areas, special family visits and a youth project. Caravan holidays for families if prisoners in the north east. Small grants to support families and prisoners. Family support for prisoners and their families or friends during a prison sentence, prior to release and through the gate.
Target group: Families and friends of prisoners and people impacted by the criminal justice system in North East England.
Area served: Teesside, North and South Tyneside, County Durham, Darlington, Northumberland, Newcastle, Sunderland, Gateshead
How to contact: Phone (0800 012 1539), email (firstname.lastname@example.org) or write
Monday: Vary across sites, please phone/email for further information.
Office Hours: Head Office Mon-Fri 9-5
Wheelchair access: -
Accessible toilets: -
Access notes: Ramped access at most visitors centres. Contact otherwise by phone
Languages other than English: Access to interpreters by arrangement.
Charity number: 1088051
Year established: 1882
Record last checked: 13 May 2022