Age Cymru Gwent – Information & Advice Service

Contact details

Age Cymru Gwent – Information & Advice Service
12 Baneswell Road
NP20 4BP

Public phone: 01633 240190


Website URL:

General information

Service offered: This service offers a wide range of information and advice to anyone throughout Gwent via the telephone. Home visits will be considered where there are communiaction and mobility barriers. The service offers a 360 degree service for clients needing information or advice in areas such as; community care, care home fees, accessing a full welfare benefit entitlement check and assistance with welfare benefit form completion and appeals form completion. The service does not attend Tribunals with or on behalf of people nor provide any debt advice.

Target group: Anyone aged 50+ for information and advice. Form completion for anyone 50+

Area served: Newport, Torfaen, Monmouthshire, Blaenau Gwent and Caerphilly

How to contact: Please Phone (01633 240190) / Email - for any information and advice queries. Lines are open Tuesday, Wednesday, Friday 9:00am to 3:30pm. Answerphone message facility outside of this time.



Tuesday: 9:00am to 3:30pm (Phone)

Wednesday: 9:00am to 3:30pm (Phone)


Friday: 9:00am to 3:30pm (Phone)

Weekends: Not Open

Office Hours:


Wheelchair access: Yes - limited

Accessible toilets: No

Access notes: Level entrance.

Other information

Languages other than English:

Charity number: 1155903

Year established: 1974

Staffing: 2 part time staff + 3 volunteers.

Public transport: We are less than half a mile from Newport Railway and Bus stations.

Record last checked: 17 July 2023


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