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Citizens Advice Whitby

Contact details

Citizens Advice Whitby
Church House
YO21 3BA

Public phone: 03444 111 444 / 01723 368710


Website URL:

General information

Service offered: Advice and information on a range of issues, including housing rights, welfare rights and benefits, money and debt, consumer rights and employment rights. Specialist help in debt, casework in welfare benefits and employment.

Target group: General public.

Area served: Whitby and surrounding areas.

How to contact: Drop-in (Suspended during coronavirus pandemic), phone, email.


Monday: 9.30am - 4pm (Phone)

Tuesday: 9.30am - 4pm (Phone)

Wednesday: 9.30am - 4pm (Phone)

Thursday: 9.30am - 4pm (Phone)

Friday: 9.30am - 4pm (Phone)


Office Hours:


Wheelchair access: Yes - full

Accessible toilets: Yes

Access notes: Parking for disabled drivers. Level entrance, with lift to upper floor. Loop system available. Home visits for people unable to attend the office.

Other information

Languages other than English: Language Line.

Charity number: 513222

Year established: 1939

Staffing: 3 part time staff + 7 volunteers.

Public transport: Main train and bus stations - 2 minutes walk.

Record last checked: 14 October 2020


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