NSPCC - Cymru/Wales
Contact details
NSPCC - Cymru/Wales
Diane Engelhardt House
Treglown Court
Dowlais Road
Cardiff
CF24 5LQ
Public phone: 02920 108080 / 02920 108081 / 0808 800 5000
Email: help@nspcc.org.uk
Website URL: http://www.nspcc.org.uk
General information
Service offered: Bilingual Welsh/English helpline for anyone concerned about children at risk of abuse, including calls from children themselves. All helpline counsellors are experienced in child protection. Can make referrals to social services, police or local NSPCC teams if appropriate. Calls outside opening hours are automatically transferred to the NSPCC Child Protection Helpline.
Target group: Anyone concerned about children at risk of abuse, including children themselves.
Area served: Wales.
How to contact: Phone the helpline or email.
Availability
Monday: 10am - 6pm
Tuesday: 10am - 6pm
Wednesday: 10am - 6pm
Thursday: 10am - 6pm
Friday: 10am - 6pm
Weekends:
Office Hours:
Accessibility
Wheelchair access: Not applicable
Accessible toilets: Not applicable
Access notes:
Other information
Languages other than English: Welsh and Language Line.
Charity number: 216401
Year established: 1884
Staffing: 7 full time, 8 part time.
Public transport:
Record last checked: 21 February 2025