City and Hackney Recovery Service (Turning Point)

Contact details

City and Hackney Recovery Service (Turning Point)
102-110 Mare Street Customer entrance 110 Mare Street)
Hackney
London
E8 3SG

Public phone: 0345 144 0050

Email: CityandHackney@turning-point.co.uk

Website URL: http://www.turning-point.co.uk/services/city-hackney

General information

Service offered: High quality drug and alcohol support and treatment free to all City and Hackney residents. Delivered by Turning Point in partnership with Mind CHWF and Antidote, the recovery service can provide the help and support, and advice and information about a drug or alcohol issue that’s affecting a client, a family member, or a friend. We are specialist medical staff and psychotherapists and dedicated recovery workers who support all residents of Hackney and the City including the BAME and LGBTQA+ communities. In addition, we also help those in the criminal justice system and rough sleepers. Whether you are a professional wanting to help a client; worried about your own use; or if it is someone you care about - we can help. Our dedicated, caring team have the local expertise and knowledge to help you get control of your drinking and/or substance use. We can offer home or community visits if needed and can link in with other experts and local organisations to help with your situation. Every recovery journey is different, so our solutions are tailored to each client. Our team will regularly check in to keep you motivated and help you gain control of your recovery journey.

Target group: People affected by alcohol and or substances.

Area served: London Borough of Hackney and City of London.

How to contact: Use the online portal, email, or call 0345 144 0050

Availability

Monday: 10:00 – 20:00 (last booked appointment 19:00)

Tuesday: 12:30 – 17:00 (last booked appointment 16:00)

Wednesday: 10:00am - 5:00pm (Last booked appointment 16:00)

Thursday: 12:30 – 17:00 (last booked appointment 16:00)

Friday: 10:00 – 17:00 (last booked appointment 16:00)

Weekends: Sat 09:30 – 11:30

Office Hours: Mon 09:00-20:00 + Tues - Fri 09:00-17:00 + Sat 09:00 – 13:00

Accessibility

Wheelchair access: Yes - full

Accessible toilets: Yes

Access notes: No parking/Ramped Ground Level Access

Other information

Languages other than English: Access to interpreters and BSL. (We book telephone interpreters)

Charity number: 234887

Year established: 2020

Staffing:

Public transport: Nearest stations: London Fields & Hackney Central Rail Station, Bethnal Green Underground Station. Bus 26, 55, 106, 236, 254, 388

Record last checked: 08 September 2025

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