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Disability Redbridge

Contact details

Disability Redbridge
Ilford Shopmobility
Car Park, Level 1, (the ground floor) EXCHANGE
High Road

Public phone: 020 8478 6864


Website URL:

General information

Service offered: Hire of mobility equipment, manual wheelchairs, right handed electric wheelchair and mobility scooters to people with mobility problems. A wide range of disability information, magazines and advice material is kept in the office for disabled people, their families, relatives and carers. People are signposted to other local and national organisations for further advice in areas such as benefits, housing rights, employment, education, transport, mobility and any other related disability issues. Opens Monday to Friday 10 am to 4pm each day. Saturday open on alternate Saturdays, days displayed in office, members notified by e-mail, posted on own and the Exchange website.

Target group: People with mobility problems, disabled people, their families and carers.

Area served: London Borough of Redbridge and neighbouring boroughs/areas

How to contact: By phone 020 8478 6864, e-mail or via website. (Site closed, during coronavirus lockdown. Please check website for most up to date information)


Monday: 10am - 4pm

Tuesday: 10am - 4pm

Wednesday: 10am - 4pm

Thursday: 10am - 4pm

Friday: 10am - 4pm

Weekends: Open 10 am to 4 pm alternate Saturdays (check website, phone office). Sunday/Bank Holidays Closed

Office Hours: Any additional closures are displayed in the office, on the answer phone message and posted on the website.


Wheelchair access: Yes - full

Accessible toilets: Yes

Access notes: Ilford Shopmobility office is opposite the disabled parking on Level 1 (the ground floor) of the Exchange car park. Level entrance to the office, ramps and lifts within the Exchange.Adapted toilet, within the Exchange

Other information

Languages other than English: Limited, dependent on who is in the office.

Charity number: 1050348

Year established: 1992

Staffing: 10 p/t volunteers including 3 Disability Redbridge trustees

Public transport: BR Ilford Station Cranbrook Road, 123, 128, 145, 150, 167, 179, 296 and 366 buses stopping adjacent to the station.

Record last checked: 22 July 2020


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