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Housing Needs Service

Contact details

Housing Needs Service
Queens House, Queens Row
Market Street

Public phone: 01924 304360/62


Website URL:

General information

Service offered: We will assess people’s circumstances under the homeless legislation and provide advice and support to prevent homelessness. We provide an out of hours service (for homeless emergencies only) via Wakefield Council’s Contact Centre on 0345 8506506 or by contacting the police.

Target group: People who are homeless or who are about to become homeless.

Area served: Wakefield Metropolitan District Council area.

How to contact: Drop In (Suspended during coronavirus pandemic, please check website for up to date information), phone (01924 304360/62) or via website.


Monday: 8.30am – 5pm (Telephone) / 9am - 4pm (Drop In)

Tuesday: 8.30am – 5pm (Telephone) / 9am - 4pm (Drop In)

Wednesday: 8.30am – 5pm (Telephone) / 9am - 4pm (Drop In)

Thursday: 10am – 5pm (Telephone) / 10am - 4pm (Drop In)

Friday: 8.30am – 4.30pm (Telephone) / 9am - 4pm (Drop In)

Weekends: Wakefield Council’s Contact Centre on 0345 8506506

Office Hours: Wakefield Council’s Contact Centre on 0345 8506506


Wheelchair access: Yes - full

Accessible toilets: No

Access notes: Pay and display parking available outside of the building.

Other information

Languages other than English: Access to language service.

Charity number:

Year established: 1974


Public transport: Train and bus stations - 5 minutes walk.

Record last checked: 01 September 2021


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