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Advice Shop

Contact details

Advice Shop
249 High Street

Public phone: 0131 200 2360


Website URL:

General information

Service offered: Advice and information for the general public on welfare benefits, rent/mortgage arrears, repossession and eviction, money and debt. Fuel advice. Help with form filling. Representation at benefits and tax credit appeal tribunals, court representation at arrears-related eviction proceedings. MacMillan Welfare Rights Project

Target group: General public.

Area served: Edinburgh.

How to contact: Contact 0131 200 2360 or for an appointment


Monday: 8.30am - 5pm

Tuesday: 10am - 5pm

Wednesday: 8.30am - 5pm

Thursday: 8.30am - 5pm

Friday: 8.30am - 3.40pm

Weekends: Closed

Office Hours:


Wheelchair access: Yes - full

Accessible toilets: Yes

Access notes: Parking for Blue badge holders nearby. Level entrance with double doors. Loop system. Access to BSL signers.

Other information

Languages other than English: Access to interpreters and BSL.

Charity number:

Year established: 1980

Staffing: Advice Services Manager, Team Leaders – Debt advice & Welfare Rights, 5 Welfare Rights officers; 5 Information and Advice Officers, 6 Debt Advisors, 4 Customer Service Advisors

Public transport: Buses 3, 5, 7, 8, 14, 29, 30, 31, 33, 35, 37, 47, 48, 49

Record last checked: 04 June 2021


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