Birmingham Mind
Contact details
Birmingham Mind
Birmingham Mind Head Office, 17 Graham Street
Hockley
Birmingham
B1 3JR
Public phone: 0121 262 3555 / 0800 915 9292
Website URL: http://www.birminghammind.org
General information
Service offered: Range of services for people with mental health problems. Day services. Women's groups. Community support service. Residential accommodation and supported housing schemes. Nursing home for older people with dementia. User forum. All services are by referral only except for drop-in services. People of all ages in England will be able to access local crisis services directly by calling 111 and selecting the mental health option. Calls will be answered by a trained mental health professional who will be able to quickly assess the situation and determine whether an urgent referral is required. In Birmingham and Solihull, those already engaging with mental health services are asked to continue to contact their existing service. Contact telephone numbers will be in care plans and treatment plan letters. Those seeking advice and information for people experiencing mental health difficulties and not a mental health crisis, are encouraged to call the Birmingham Mind Mental Health Helpline (0121 262 3555; Freephone 0800 915 9292). The Helpline Service is accessible 9am -11pm.
Target group: People recovering from mental health problems.
Area served: Birmingham.
How to contact: People of all ages in England will be able to access local crisis services directly by calling 111 and selecting the mental health option. Calls will be answered by a trained mental health professional who will be able to quickly assess the situation and determine whether an urgent referral is required. In Birmingham and Solihull, those already engaging with mental health services are asked to continue to contact their existing service. Contact telephone numbers will be in care plans and treatment plan letters. Those seeking advice and information for people experiencing mental health difficulties and not a mental health crisis, are encouraged to call the Birmingham Mind Mental Health Helpline (0121 262 3555; Freephone 0800 915 9292). The Helpline Service is accessible 9am -11pm.
Availability
Monday: 9am - 11pm (Helpline)
Tuesday: 9am - 11pm (Helpline)
Wednesday: 9am - 11pm (Helpline)
Thursday: 9am - 11pm (Helpline)
Friday: 9am - 11pm (Helpline)
Weekends:
Office Hours: Head Office Monday to Friday 9am – 5pm. Other services – email or phone for details.
Accessibility
Wheelchair access: No
Accessible toilets: No
Access notes: Head office is not accessible for wheelchair users - can arrange to meet people at alternative venues. Other services - venues vary, email or phone for details.
Other information
Languages other than English: Access to interpreters.
Charity number: 1003906
Year established: 1962
Staffing: 220 full and part time staff + volunteer befrienders
Public transport:
Record last checked: 07 June 2024