Labour Relations Agency

Contact details

Labour Relations Agency
2-16 Gordon Street

Public phone: 03300 552 220


Website URL:

General information

Service offered: Promotes the improvement of employment relations. Conciliation, Arbitration and Mediation Services as part of dispute prevention and ADR (Alternative Dispute Resolution) Services. Advice and assistance with employment matters for individuals, employers and trade unions working in industry, commerce and public services. Open Monday to Friday 9am - 5pm

Target group: Workers, trade unions, employers, employers' associations.

Area served: Northern Ireland.

How to contact: 03300 555 300 (Workplace Information Service – for queries regarding workplace rights and responsibilities). 03300 552 220 (Switchboard – to speak to advisory or dispute resolution services)


Monday: 9am - 5pm

Tuesday: 9am - 5pm

Wednesday: 9am - 5pm

Thursday: 9am - 5pm

Friday: 9am - 5pm


Office Hours:


Wheelchair access: Yes - full

Accessible toilets: Yes

Access notes: Parking, ground level entrance, lift in building. Information large print, Braille and audio format on request. Sign language interpreters can be provided. (Website also provides Browsealoud function for those with visual impairment).

Other information

Languages other than English: Access to sign language interpreters. Publications can be translated on request. (Website also provides Browsealoud function for translating web pages into variety of languages).

Charity number:

Year established: 1976

Staffing: 60

Public transport: City centre location.

Record last checked: 20 November 2023


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