Families Outside
Contact details
Families Outside
17 Gayfield Square (Head Office)
Edinburgh
EH1 3NX
Public phone: 0800 254 0088 / 0131 557 9800
Email: admin@familiesoutside.org.uk / support@familiesoutside.org.uk
Website URL: http://www.familiesoutside.org.uk
General information
Service offered: Support for families affected by imprisonment. Scottish Prisoners Families Helpline provides information, support and a signposting service for families and friends of prisoners throughout Scotland. Help and signposting on housing, travel, financial issues, issues concerning children and prison regimes.
Target group: Families affected by imprisonment.
Area served: Scotland.
How to contact: Phone, email or website.
Availability
Monday: 9am - 5pm helpline
Tuesday: 9am - 5pm helpline
Wednesday: 9am - 5pm helpline
Thursday: 9am - 5pm helpline
Friday: 9am - 5pm helpline
Weekends:
Office Hours: Monday - Friday 9am - 5pm
Accessibility
Wheelchair access: Not applicable
Accessible toilets: Not applicable
Access notes:
Other information
Languages other than English:
Charity number: SCO25366
Year established: 1990
Staffing: 8 full time, 2 part time.
Public transport:
Record last checked: 07 January 2025