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New Citizens’ Gateway

Contact details

New Citizens’ Gateway
8th Floor Podium, Hyde House
The Hyde

Public phone: 020 8905 9002


Website URL:

General information

Service offered: Advice, Information & Advocacy for Refugees & Asylum Seekers on Accessing Health, Housing, Welfare, Education, Community Care, ESOL Classes, Youth Work, Mentoring, Counselling & Emotional Support & Gardening Project. Outreach: Edgware Community Hospital Tuesday 1-3pm.

Target group: Refugees and asylum seekers.

Area served: London Borough of Barnet and neighbouring boroughs.

How to contact: Phone (020 8905 9002) or make an appointment. Please note that due to the current circumstances we are working remotely, all our services are running online. For information on how to access our services during the COVID19 pandemic please visit our website:


Monday: 9am - 5pm

Tuesday: 9am - 5pm

Wednesday: 9am - 5pm

Thursday: 9am - 5pm

Friday: 9am - 5pm

Weekends: N/A

Office Hours:


Wheelchair access: Yes - full

Accessible toilets: -

Access notes: Limited on street parking; elevators.

Other information

Languages other than English: Arabic, Dari, Farsi, French, Pashto, Russian, Urdu and access to interpreters.

Charity number: 1107965

Year established: 1996

Staffing: 10 full time, 5 part time, over 100 volunteers.

Public transport: Colindale tube. Buses 32, 83, 142, 183.

Record last checked: 02 September 2021


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