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Ipswich Housing Action Group (ihAg)

Contact details

Ipswich Housing Action Group (ihAg)
22-24 Carr Street

Public phone: 01473 213102


Website URL:

General information

Service offered: (Range of services, primarily for single homeless people. Provides temporary accommodation and move-on support for people moving into independent accommodation; advice on housing rights, homelessness and finding accommodation; debt, money and welfare rights advice. Street outreach.) ihAg supports people living with the experience of homelessness, or at risk of homelessness due to their personal circumstances. We offer a professional Money Advice and Debt service, 7-day a week Advice Hub, and temporary supported accommodation. We have an outreach service supporting people sleeping rough on the streets, and an Inreach service supporting people in emergency accommodation.

Target group: Single homeless people and people at risk of homelessness; Money Advice Service target group is anyone in Suffolk needing advice around debts or benefits.

Area served: Ipswich mainly but Money Advice in Suffolk.

How to contact: Phone (01473 213102), email, complete website contact form or write. Social Media - / Facebook (Ipswich Housing Group & Chapman Centre) LinkedIn and You Tube Channel . Face to face appointments are prearranged only, and in a Covid-19 secure premises


Monday: 9am to 5pm

Tuesday: 9am to 5pm

Wednesday: 9am to 5pm

Thursday: 9am to 5pm

Friday: 9am to 5pm

Weekends: 10am to 2pm at our Advice Hub, face to face appointment are prearranged only

Office Hours:


Wheelchair access: No

Accessible toilets: No

Access notes: All services are currently available by phone, email and prearranged appointments only

Other information

Languages other than English: Use of Language Line for money advice clients if needed to translate.

Charity number: 1107841

Year established: 1976

Staffing: 36 staff, 8 volunteers.

Public transport: Main bus station - 5 minutes walk. Train station – 15 minutes walk

Record last checked: 06 September 2021


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