Shelter - Lancashire
Contact details
Shelter - Lancashire
Blackburn Central Library, Town Hall Street
Blackburn
BB2 1AG
Public phone: Housing Advice 0330 1755 121 / Benefits or Debt Advice (Blackburn with Darwen) 0344 515 1882 / Legal Housing Advice 0344 515 1882 / Shelter Emergency Helpline 0808 800 4444
Email: lancashire@shelter.org.uk
Website URL: http://www.shelter.org.uk
General information
Service offered: We offer a wide range of specialist advice, support and guidance on all homelessness, housing, welfare benefit and debt issues. We also deliver advice funded by the Legal Aid Agency regarding specific homelessness and housing matters.
Target group: Anyone who is homeless or has a housing related problem. Anyone with debt or welfare benefit issues (Blackburn with Darwen only).
Area served: Lancashire
How to contact: Phone (Housing Advice 0330 1755 121 / Benefits or Debt Advice (Blackburn with Darwen) 0344 515 1882 / Legal Housing Advice 0344 515 1882 / Shelter Emergency Helpline 0808 800 4444), email or drop-in to arrange an appointment. Open Monday to Friday 9am - 5pm (Phone) + Monday to Friday 10am-5pm (Face to Face).
Availability
Monday: 10am - 5pm (Face to Face) / 9am - 5pm (Phone)
Tuesday: 10am - 5pm (Face to Face) / 9am - 5pm (Phone)
Wednesday: 10am - 5pm (Face to Face) / 9am - 5pm (Phone)
Thursday: 10am - 5pm (Face to Face) / 9am - 5pm (Phone)
Friday: 10am - 5pm (Face to Face) / 9am - 5pm (Phone)
Weekends: Closed
Office Hours: Monday – Friday 9am – 5pm
Accessibility
Wheelchair access: Yes - full
Accessible toilets: Yes
Access notes: Limited Parking for disabled drivers outside. Level entrance. Home visits/ telephone appointments for people unable to attend the office. Wheelchair Access to ground floor
Other information
Languages other than English: Language Line translation services
Charity number: 263710
Year established: 1999
Staffing: Full Time 16 Part Time 11
Public transport: 20 minutes’ walk from Blackburn train/ bus station.
Record last checked: 10 July 2023