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Shelter - Lancashire

Contact details

Shelter - Lancashire
Blackburn Central Library, Town Hall Street

Public phone: 0344 515 1831


Website URL:

General information

Service offered: We offer a wide range of specialist advice, support and guidance on all homelessness, housing, welfare benefit and debt issues. We also deliver advice funded by the Legal Aid Agency regarding specific homelessness and housing matters.

Target group: Anyone who is homeless or has a housing related problem. Anyone with debt or welfare benefit issues (Blackburn with Darwen only).

Area served: Lancashire

How to contact: Phone (0344 515 1831), email or drop-in (Suspended during coronavirus pandemic, please check website for up to date information) to arrange an appointment. Open Monday to Friday 10am - 5pm


Monday: 10am - 5pm

Tuesday: 10am - 5pm

Wednesday: 10am - 5pm

Thursday: 10am - 5pm

Friday: 10am - 5pm

Weekends: Closed

Office Hours: Monday – Friday 9am – 5pm


Wheelchair access: Yes - full

Accessible toilets: Yes

Access notes: Limited Parking for disabled drivers outside. Level entrance. Home visits/ telephone appointments for people unable to attend the office. Wheelchair Access to ground floor

Other information

Languages other than English: Language Line translation services

Charity number: 263710

Year established: 1999

Staffing: 8 Full Time, 11 Part-Time.

Public transport: 20 minutes’ walk from Blackburn train/ bus station.

Record last checked: 13 January 2022


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