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Birmingham & Solihull Women's Aid

Contact details

Birmingham & Solihull Women's Aid
Ryland House
44-48 Bristol Street
Birmingham
B5 7AA

Public phone: 0808 800 0028 (Helpline)

Email: info@bswaid.org

Website URL: http://www.bswaid.org

General information

Service offered: Telephone helpline offering support and information to women experiencing domestic violence. Access to emergency refuge accommodation. Telephone and face-to-face information on housing, benefits, emergency accommodation, family contact issues, civil and criminal law remedies. Therapeutic counselling. Out of hours answerphone with refuge services number 5pm – 9.15am. Practitioner training.

Target group: Women and children who are experiencing domestic violence.

Area served: Birmingham and Solihull.

How to contact: Phone (0808 800 0028 - open daily 9.15am to 5.15pm) for support, email or write for other enquiries. WebChat available weekdays via website.

Availability

Monday: 9.15am-5.15pm (Phone)

Tuesday: 9.15am-5.15pm (Phone)

Wednesday: 9.15am-5.15pm (Phone)

Thursday: 9.15am-5.15pm (Phone)

Friday: 9.15am-5.15pm (Phone)

Weekends:

Office Hours:

Accessibility

Wheelchair access: No

Accessible toilets: No

Access notes: 6 refuges, including one with wheelchair user access and adapted accommodation

Other information

Languages other than English: Staff speaking many community languages. Access to interpreters.

Charity number: 1073926

Year established: 1979

Staffing: 170 full time and part time staff + 40 volunteers.

Public transport: City centre buses

Record last checked: 14 June 2021

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