Birmingham & Solihull Women's Aid
Contact details
Birmingham & Solihull Women's Aid
Ryland House
44-48 Bristol Street
Birmingham
B5 7AA
Public phone: 0808 800 0028 (Helpline)
Email: info@bswaid.org
Website URL: http://www.bswaid.org
General information
Service offered: Telephone helpline offering support and information to women experiencing domestic violence. Access to emergency refuge accommodation. Telephone and face-to-face information on housing, benefits, emergency accommodation, family contact issues, civil and criminal law remedies. Therapeutic counselling. Out of hours answerphone with refuge services number 5pm – 9.15am. Practitioner training.
Target group: Women and children who are experiencing domestic violence.
Area served: Birmingham and Solihull.
How to contact: Phone (0808 800 0028 - open daily 9.15am to 5.15pm) for support, email or write for other enquiries. WebChat available weekdays via website.
Availability
Monday: 9.15am-5.15pm (Phone)
Tuesday: 9.15am-5.15pm (Phone)
Wednesday: 9.15am-5.15pm (Phone)
Thursday: 9.15am-5.15pm (Phone)
Friday: 9.15am-5.15pm (Phone)
Weekends: N/A
Office Hours: Mon-Fri 9am-5pm
Accessibility
Wheelchair access: No
Accessible toilets: No
Access notes: 6 refuges, including one with wheelchair user access and adapted accommodation
Other information
Languages other than English: Staff speaking many community languages. Access to interpreters.
Charity number: 1073926
Year established: 1979
Staffing: 180+ full time and part time staff + 40 volunteers.
Public transport: City Centre buses and Trains
Record last checked: 17 November 2023