Birmingham & Solihull Women's Aid
44-48 Bristol Street
Public phone: 0808 800 0028 (Helpline)
Website URL: http://www.bswaid.org
Service offered: Telephone helpline offering support and information to women experiencing domestic violence. Access to emergency refuge accommodation. Telephone and face-to-face information on housing, benefits, emergency accommodation, family contact issues, civil and criminal law remedies. Therapeutic counselling. Out of hours answerphone with refuge services number 5pm – 9.15am. Practitioner training.
Target group: Women and children who are experiencing domestic violence.
Area served: Birmingham and Solihull.
How to contact: Phone (0808 800 0028 - open daily 9.15am to 5.15pm) for support, email or write for other enquiries. WebChat available weekdays via website.
Monday: 9.15am-5.15pm (Phone)
Tuesday: 9.15am-5.15pm (Phone)
Wednesday: 9.15am-5.15pm (Phone)
Thursday: 9.15am-5.15pm (Phone)
Friday: 9.15am-5.15pm (Phone)
Wheelchair access: No
Accessible toilets: No
Access notes: 6 refuges, including one with wheelchair user access and adapted accommodation
Languages other than English: Staff speaking many community languages. Access to interpreters.
Charity number: 1073926
Year established: 1979
Staffing: 170 full time and part time staff + 40 volunteers.
Public transport: City centre buses
Record last checked: 14 June 2021