The Bridge (East Midlands)

Contact details

The Bridge (East Midlands)
John Storer House, Ward’s End
LE11 3HA

Public phone: 0800 038 5964 / 01509 260 500 (Admin)


Website URL:

General information

Service offered: Four key services: Specialist Housing Advice and Tenancy Relations Service (Charnwood), Housing Support Services (Leicester and Leicestershire), talk2sort Mediation Service for young people and families (Leicester, Leicestershire and Rutland) and a Single Access Point for homeless 16/17 year olds (Charnwood). In addition to the four key services, The Bridge delivers a number of time limited projects, to help prevent or relieve homelessness, improve employability and much more. More details are available on the website.

Target group: Those who find themselves homeless, people with housing problems, people at risk of homelessness and vulnerably housed people.

Area served: Charnwood, Leicester City, Leicestershire and Rutland

How to contact: Phone (0800 038 5964 / 01509 260 500 (Office)), email, website to make an enquiry or arrange an appointment.


Monday: 9.30am - 12.30pm, 1.30pm - 4.30pm

Tuesday: 9.30am - 12.30pm, 1.30pm - 4.30pm

Wednesday: 9.30am - 12.30pm, 1.30pm - 4.30pm

Thursday: 9.30am - 12.30pm, 1.30pm - 4.30pm

Friday: 9.30am - 12.30pm, 1.30pm - 4.30pm

Weekends: Closed

Office Hours: By Appointment Only


Wheelchair access: Yes - limited

Accessible toilets: No

Access notes: Access to interpreters and Language Line. Please enquire for more appointment information.

Other information

Languages other than English: Access to interpreters and Language Line.

Charity number: 1050596

Year established: 1993

Staffing: 45 staff + volunteers

Public transport: 5 -10 minutes walk from the town centre. 15-20 minutes walk from Loughborough train station.

Record last checked: 22 November 2023


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