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Lancashire County Council - Welfare Rights

Contact details

Lancashire County Council - Welfare Rights
County Hall
Preston
PR1 0LD

Public phone:

Email: infowrs@lancashire.gov.uk

Website URL: http://www.lancashire.gov.uk/benefits-and-grants/benefits-advice/contact-us.aspx

General information

Service offered: Advice and representation on appeals against social security, tax credits and local authority benefit decisions. Advice and casework on all welfare benefits for people over pension age. Telephone advice, appointments and home visits where appropriate available. Contact for details of local services.

Target group: General public.

Area served: Residents of Lancashire County Council administrative area.

How to contact: See website at www.lancashire.gov.uk for secure contact e-form. Referrals for help accepted by local services working with vulnerable residents.

Availability

Monday: 9am - 5pm

Tuesday: 9am - 5pm

Wednesday: 9am - 5pm

Thursday: 9am - 5pm

Friday: 9am - 5pm

Weekends: Closed

Office Hours:

Accessibility

Wheelchair access: Yes - limited

Accessible toilets: Yes

Access notes: Please ask, for Wheelchair/adapted toilet facilities. We are a small service covering Lancashire so we cannot always provide face to face assistance, but will still provide specialist advice and support as resources permit. All appointments are held in accessible buildings

Other information

Languages other than English: Access to Language Line and if required to interpreters with prior notice.

Charity number:

Year established: 1987

Staffing:

Public transport:

Record last checked: 27 July 2020

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