Lancashire County Council - Welfare Rights
Service offered: Advice and representation on appeals against social security, tax credits and local authority benefit decisions. Advice and casework on all welfare benefits for people over pension age. Telephone advice, appointments and home visits where appropriate available. Contact for details of local services.
Target group: General public.
Area served: Residents of Lancashire County Council administrative area.
How to contact: See website at www.lancashire.gov.uk for secure contact e-form. Referrals for help accepted by local services working with vulnerable residents.
Monday: 9am - 5pm
Tuesday: 9am - 5pm
Wednesday: 9am - 5pm
Thursday: 9am - 5pm
Friday: 9am - 5pm
Wheelchair access: Yes - limited
Accessible toilets: Yes
Access notes: Please ask, for Wheelchair/adapted toilet facilities. We are a small service covering Lancashire so we cannot always provide face to face assistance, but will still provide specialist advice and support as resources permit. All appointments are held in accessible buildings
Languages other than English: Access to Language Line and if required to interpreters with prior notice.
Year established: 1987
Record last checked: 13 August 2021